Refund policy

We want you to love your BBQ Boss. Here's how we handle any issues:

Damaged or defective items If your item arrives damaged or defective, contact us within 7 days of delivery at (your email) with a clear photo of the issue. We will send you a replacement or issue a full refund immediately — no need to send anything back.

Change of mind Due to the nature of our products we do not accept returns or exchanges for change of mind purchases. Please make sure you review your order carefully before completing your purchase.

Wrong item received If you received the wrong item contact us immediately with a photo and we will resolve it within 24 hours.

How to contact us Email: bbqbosscontact@gmail.com,  We respond within 24 hours.